Privacy Policy
This privacy policy discloses the privacy practices for
thelavendercottageandgarden.com. This privacy policy applies solely to information collected
by this web site. It will notify you of the following:
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of
your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this
site. We only have access to/collect information that you voluntarily give us
via email or other direct contact from you. We will not sell or rent this
information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Unless you ask us not to, we may contact you via email in
the future to tell you about specials, new products or services, or changes to
this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time.
You can do the following at any time by contacting us via the email address or
phone number given on our website:
• Express any
concern you have about our use of your data.
Security
We take precautions to protect your information. When you
submit sensitive information via the website, your information is protected
both online and offline.
Wherever we collect sensitive information (such as credit
card data), that information is encrypted and transmitted to us in a secure
way. You can verify this by looking for a closed lock icon at the bottom of
your web browser, or looking for "https" at the beginning of the address
of the web page.
While we use encryption to protect sensitive information
transmitted online, we also protect your information offline. Only employees
who need the information to perform a specific job (for example, billing or
customer service) are granted access to personally identifiable information.
The computers/servers in which we store personally identifiable information are
kept in a secure environment.
Orders
We request information from you on our order form. To buy
from us, you must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration date). This
information is used for billing purposes and to fill your orders. If we have
trouble processing an order, we'll use this information to contact you.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
Cookies
We use "cookies" on this site. A cookie is a piece
of data stored on a site visitor's hard drive to help us improve your access to
our site and identify repeat visitors to our site. For instance, when we use a
cookie to identify you, you would not have to log in a password more than once,
thereby saving time while on our site. Cookies can also enable us to track and
target the interests of our users to enhance the experience on our site. Usage
of a cookie is in no way linked to any personally identifiable information on
our site.
Links
This web site contains links to other sites. Please be aware
that we are not responsible for the content or privacy practices of such other
sites. We encourage our users to be aware when they leave our site and to read
the privacy statements of any other site that collects personally identifiable
information.
Surveys & Contests
From time-to-time our site requests information via surveys
or contests. Participation in these surveys or contests is completely voluntary
and you may choose whether or not to participate and therefore disclose this
information. Information requested may include contact information (such as
name and shipping address), and demographic information (such as zip code, age
level). Contact information will be used to notify the winners and award
prizes. Survey information will be used for purposes of monitoring or improving
the use and satisfaction of this site.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 706-878-0100 or via email.